Contact the publisher

There is no contact form on this site. Email is the only channel, and it goes to the company that publishes SyncroWorks.

Publisher details

What we can help with

• Corrections. A sentence on this site that is wrong, out of date, or unsupported. Naming the page and quoting the sentence makes this quick.
• Missing terms. A term you keep meeting that the glossary does not define.
• Questions about how the site is funded. Anything the affiliate disclosure page leaves unclear.
• Privacy requests. Access to, or correction of, any personal information the publisher holds about you, as described in the privacy policy.
• Trademark and rights enquiries. From rights holders about the use of a product name on this site.

What we cannot help with

SyncroWorks is not a game publisher, a vendor, a reseller or a support channel for any product mentioned here. Writing to us about the following will only delay you:

• Game accounts. Lost passwords, suspensions, bans and recovery are handled by the game's own support, reached from the vendor's own site. See accounts and sign-up.
• Purchases, refunds and billing. These sit with the vendor or the platform that took the payment. The player protections page sets out the order to work through.
• Technical support. We cannot diagnose installations, crashes or performance. The vendor's support and the desktop requirements page are the right starting points.
• Legal advice. Nothing on this site is legal advice, and we cannot advise on an individual dispute.
• Advertising and link placement. We do not sell placements, sponsored posts or links, and enquiries of that kind are not answered.

Before you send

Email sent to the address above reaches the publisher's mailbox and is kept only as long as the matter needs, as set out in the privacy policy. Please do not send passwords, payment details or copies of identity documents — we have no use for them and no process that asks for them.

For anything that belongs with an Australian regulator rather than with us — a scam report, an online safety complaint, a privacy complaint about a game publisher — the relevant body and its role are listed on player protections in Australia.